Cancellation Policy

Please be prompt for your treatment to ensure you have the full session you pay for. If you are not able to attend your appointment please contact us as quickly as possible so we can offer the appointment to someone else to avoid charges to you. If an appointment is cancelled within 24 hours we will make a small charge of 50% of the treatment cost. A no-show will be charged in full.


We will offer a refund on cancellations with 24 hours or more notice or a rebooking. Please call us to cancel and request a refund or to rebook.


Theale Wellbeing Centre is the trading name of Allwood and Palfrey Limited